Service Technology Symposium Day 2..

Today was the second day of the Service Technology Symposium.  As with yesterday I’ll use this post to review the keynote speeches and provide an overview of that day.  Where relevant further posts will follow, providing more details on some of the days talks.

As with the first day, the day started well with three interesting keynote speeches.

The first keynote was from the US FAA (Federal Aviation Administration) and was titled ‘SOA, Cloud and Services in the FAA airspace system’.  The talk covered the program that is under-way to simplify the very complex National Airspace System (NAS).  This is the ‘system of systems’ that manages all flights in the US and ensures the control and safety of all the planes and passengers.

The existing system is typical of many legacy systems.  It is complex, all point to point connections, hard to maintain, and even minor changes require large regression testing.

Thus a simplification program has been created to deliver SOA, web centric decoupled architecture.  To give an idea of the scale, this program is in two phases with phase one already largely delivered yet the program is scheduled to run through 2025!

as mentioned, the program is split into two segments to deliver capabilities and get buy in from the wider FAA.

–          Segment 1- implemented set of federated services, some messaging and SOA concepts, but no common infrastructure.

–          Segment 2 – common infrastructure – more agile, project effectively creating a message bus for the whole system.

The project team was aided by the creation of a Wiki, and COTS (commercial off the shelf) software repository.

They have also been asked to assess the cloud – there is a presidential directive to ‘do’ cloud computing.  They are performing a benefits analysis from operational to strategic.

Key considerations are that cloud must not compromise NAS,  and that security is paramount.

The cloud strategy is defined, and they are in the process of developing recommendations.  It is likely that the first systems to move to the cloud will be supporting and administrative systems, not key command and control systems.

The second keynote was about cloud interoperability and came from the Open Group.  Much of this was taken up with who the Open Group are and what they do.  Have a look at their website if you want to know more;

http://www.opengroup.org/

Outside of this, the main message of the talk was the need for improved interoperability between different cloud providers.  This would make it easier to host systems across vendors and also the ability of customers to change providers.

As a result improved interoperability would also aid wider cloud adoption – Interoperability is one of the keys to the success of the cloud!

The third keynote was titled ‘The API economy is here: Facebook, Twitter, Netflix and YOUR IT enterprise’.

API refers to Application Programming Interface, and a good description of what this refers to can be found on Wikipedia here;

http://en.wikipedia.org/wiki/Application_programming_interface

The focus of this keynote was that making APIs public and by making use of public APIs businesses can help drive innovation.

Web 2.0 – lots of technical innovation led to web 2.0, this then led to and enabled human innovation, via the game changer that is OPEN API.  Reusable components that can be used / accessed / built on by anyone.  Then add the massive, always on user base of smartphone users into the mix with more power in your pocket than needed to put Apollo on the moon.  The opportunity to capitalise on open APIs is huge.  As an example, there are currently over 1.1 million distinct apps across the various app stores!

Questions for you to consider;

1. How do you unlock human innovation in your business ecosystem?

–          Unlock the innovation of your employees – How can they innovate and be motivated?  How can they engage with the human API?

–          Unlock the potential of your business partner or channel sales community; e.g. Amazon web services – merchants produce, provide and fulfil goods orders, amazon provides the framework to enable this.

–          Unlock the potential of your customers; e.g. IFTTT  (If This Then That) who have put workflow in front of many of the available APIs on the internet.

2. How to expand and enhance your business ecosystem?

–          Control syndication of brand – e.g. facebook ‘like’ button – everyone knows what this is, every user has to use the same standard like button.

–          Expand breadth of system – e.g. Netflix  used to just be website video on demand, now available on many platforms – consoles, mobile, tablet, smart TV, PC etc.

–          Standardise experience – e.g. kindle or Netflix – can watch or read on one device, stop and pick up from the same place on another device.

–          Use APIs to create ‘gravity’ to attract customers to your service by integrating with services they already use – e.g. travel aggregation sites.

This one was a great talk with some useful thought points on how you can enhance your business through the use of open APIs.

On this day I fitted in 6 talks and one no show.

These were;

Talk 1 – Cloud computing’s impact on future enterprise architectures.  Some interesting points, but a bit stuck in the past with a lot of focus on ‘your data could be anywhere’ when most vendors now provide consumers the ability to ensure their data remains in a specific geographical region.  I wont be prioritising writing this one up so it may or may not appear in a future post.

Talk 2 – Using the cloud in the Enterprise Architecture.  This one should have been titled the Open Group and TOGAF with 5 minutes of cloud related comment at the end.  Another one that likely does not warrant a full write up.

Talk 3 – SOA environments are a big data problem.  This was a brief talk but with some interesting points around managing log files, using Splunk and ‘big data.  There will be a small write up on this one.

Talk 4 – Industry orientated cloud architecture (IOCA).  This talk covered the work Fulcrum have done with universities to standardise on their architectures and messaging systems to improve inter university communication and collaboration.  This was mostly marketing for the Fulcrum work and there wasn’t a lot of detail, this is unlikely to be written up further.

Talk 5  – Time for delivery: Developing successful business plans for cloud computing projects.  This was a great talk with a lot of useful content.  It was given by a Cap Gemini director so I expected it to be good.  There will definitely be a write up of this one.

Talk 6 – Big data and its impact on SOA.  This was another good, but fairly brief one, will get a short write up, possibly combined with Talk 3.

And there you have it that is the overview of day two of the conference.  Looks like I have several posts to write covering the more interesting talks from the two days!

As a conclusion, would I recommend this conference?  Its a definite maybe.  Some of the content was very good, some either too thin, or completely focussed on advertising a business or organisation.  The organisation was also terrible with 3 talks I planned to attend not happening and the audience totally left hanging rather than being informed the speaker hadn’t arrived.

So a mixed bag, which is a shame as there were some very good parts, and I managed to get 2 free books as well!

Stay tuned for some more detailed write ups.

K

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Author: Kevin Fielder

Innovative and dynamic security professional, with a passion for driving change by successfully engaging with all levels of the business. I am a determined individual with proven ability to provide security insights to the business, in their language. These insights have gained board buy in for delivering security strategy aligned to key business goals. This is achieved by understanding the need to drive change through people, process and technology, rather than focusing exclusively on any one area. I take pride in being a highly articulate, motivational and persuasive team-builder. I have a strategic outlook with the ability to engage with and communicate innovative and effective security solutions to all levels of management. Along with a proven ability to translate security into business language and articulate the business benefits I am also passionate about leading security innovations and making security a key part of the business proposition to its customers. Security should be made a key differentiator to drive sales and customer retention, not just a cost centre! Outside of work I am a proud husband and father to an awesome family, and a passionate CrossFit coach and athlete.

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